Salesforce Administrator

Remote
Full Time
Entry Level

What the Position Entails

Omatic is a place where the employees thrive on helping others, both through business goals and personal pursuits. Fun, energetic, and lively are terms frequently used to describe the culture at Omatic, and this is balanced by an undercurrent of hard work and commitment. The team tackles big challenges, revels in the process of solving big problems, and celebrates the wins for our company and our customers. 

We are looking for a Salesforce Administrator to drive organizational and operational efficiencies within the Sales Teams in all Business Segments (REBS, ENBS, SFBS) at Omatic, and ensure that they are running optimally and productively, enabling them to achieve and outperform plan.

 

What You Will Be Doing

Analytics & Reporting

  • Develop and maintain Salesforce reports/dashboards and apply quantitative analysis/data visualization to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams
  • Provide updates to Contacts & Leads in Salesforce and manage to ensure Data health of the CRM platform
  • Provide support to Sales team and setup deal desk format to streamline help and ticket requests

 

Salesforce & SalesLoft Setup & Training

  • Provide Salesforce and SalesLoft administration setup and training for all users, system configuration, reporting, documentation of best practices and maintenance of data

 

Tactical Operations

  • Actively assist with leads management (MQL to SQO)
  • Process orders and support sales teams with planning and operational tasks
  • Apply data cleansing techniques to improve the quality and accuracy of contacts and accounts databases and develop processes and methods for acquiring net new names to our database

 

Assist with Process & Systems Architecture, Improvement, and Implementation

  • Assist in the improving overall sales performance through process improvement, system enhancements and best practice sharing
  • Assist in execution of alleviating bottlenecks to better assist the sales team
  • Assist in process improvement and manage all aspects of Salesforce CRM and SalesLoft sales automation including workflow, reporting, data integrity and maintenance
  • Engage and work with aligned operations teams and lines of business to achieve data needs and analysis results more effectively
  • Partner with IT teams to understand new capabilities available in Salesforce and SalesLoft and assist in training sales representatives to use these capabilities

 

Personal Competencies

  • Strong analytical skills and engineering mindset with attention to detail
  • Ability to think broadly with strong conceptual ability, with natural curiosity and propensity to learn rapidly
  • Strong written and verbal communication skills
  • Accustomed to working in a fast-paced environment
  • Team oriented
  • Incredibly strong work ethic
  • Excellent interpersonal skills

 

Experience

  • Salesforce Admin experience a plus
  • Salesloft/Gong/CPQ experience a plus
     

 

Technical Skills

  • Advanced knowledge of Salesforce (or similar CRM system) and a plus
  • Experience with visual analysis applications and sales intelligence software

 

Desired Certification

  • Salesforce Sales/Service Cloud Consultant, Salesforce Administrator or Salesforce Developer certification required
  • Salesloft Experience a plus
  • Gong Program Specialist experience a plus
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